Commerz Global Service Solutions

Commerz Global Service Solutions (CGSS) is a leading global service provider specializing in a broad spectrum of shared services. Founded in 2012 as Commerz Trade Services Sdn. Bhd., CGSS is a wholly-owned subsidiary of Commerzbank AG, reflecting our commitment to high standards and quality service within the banking and financial industry.

With a presence that spans multiple branches across Asia, Europe, and America, CGSS plays a crucial role in enhancing profitability, standardizing quality, and leveraging synergies for Commerzbank AG. We operate as a central hub for service delivery, ensuring cost-efficient processing and effective management of diverse operational needs.

Our global expertise and extensive network uniquely position us to provide a wide range of bespoke services and comprehensive solutions tailored to meet the diverse requirements of our clients. Whether enhancing operational efficiency or ensuring compliance with regulatory standards, we are dedicated to delivering excellence.

A significant aspect of our organization is our risk culture. Our vision is to be a trusted partner with resilient, compliant, and high-quality service delivery through a proactive and transparent risk management with robust risk controls, clear accountability, timely identification and mitigation of risks and a culture of continuous improvement. Risk awareness is an integral part of our corporate governance, from the emergence of sourcing initiatives via the transition phase up to established local processes.

Adherence to regulatory requirements as well as to global corporate policies is a core principle guiding our daily operations and decisions to uphold the trust of our stakeholders and ensure the integrity of our services.