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It's my pleasure to lead Commerz Global Service Solutions Sdn. Bhd. (CGSS) as CEO and to have contributed to the significant transformation of the Company over the last several years. Commerzbank's DNA is trade finance and this was the motive why the company was founded in 2012 as Commerz Trade Services Sdn. Bhd. (CTS) Malaysia (Kuala Lumpur). Our initial purpose was to provide fast and high-quality services in the trade finance space to our institutional clients globally.
Over time, the company has developed into a global shared service center that covers a wide range of operational services, support functions and IT services across the globe i.e. Europe, APAC and US which is why a re-branding and re-naming to Commerz Global Services Solutions took place in October 2023.
In 2023, we achieved another milestone, by opening our Penang office operating with 45 staff and delivering global services, a great addition to our well-established footprint in Kuala Lumpur.
As such CGSS Malaysia plays a pivotal role in the overall Commerzbank group to ensure high scalability, efficient and digital processes, and an improved profitability. In the upcoming years our growth story will continue, several hundred jobs will be created in Malaysia with the aim to expand on high value services globally.
I am proud of the significant growth and the Management Team in charge of CGSS and convinced that the new strategic targets will be met. The cooperation and collaboration with our clients have always been an instrumental driver to meet our ambitious targets. At the same time our most important assets are our staff, and the transformational shift will only be successful if we adhere to our defined core values and ultimately continue to function as a team with a healthy culture.
I sincerely thank our employees and business partners globally. With our commitment, trust, loyalty, and know-how each of you contributed to the success story."
On behalf of the Management Team
Chief Executive Officer
Commerz Global Service Solutions Sdn. Bhd.
Chief Executive Officer
Commerz Academy of Trade (CAT) established in 2015 embodies Commerz Global Service Solutions as a training institution to develop and groom talents to explore their career opportunities within the International Trade Finance sector.
We believe in prodigious organizational development through well trained employees with enhanced skills, capabilities and knowledge are more productive and provide a better quality performance. The mission of CAT is to emerge a strong internal learning system that aligns culture to our organizational structure, process, leadership behaviours, measurements & rewards.
Commerz Global Service Solutions through its CAT engages fresh graduates as Corporate Trainees and Corporate Leadership Trainees will be coached and mentored by Subject Matter Experts across various functions in trade finance environment for a period of 6 months. Upon the training completion, suitable Corporate Trainees or Corporate Leadership Trainees will be offered permanent placement in Commerz Global Service Solutions. As of 2021, the placement rate is above 90%, the Corporate Trainees and Corporate Leadership Trainees emerged as an independent and qualified Trade Finance Professional over the years.
We have a proven track record to host various FI seminars with partner banks.
We are the leading global trade finance academy.
Progressively nature talents and influencing the future through sustainable career development.
We tailor your development.